Shipping Policy

Processing Time: 3–5 business days
Delivery Time: Varies depending on the destination and shipping method
Tracking: Tracking information will be provided via email once your order has been shipped.
Customs & Taxes: International customers are responsible for any applicable customs duties, taxes, or import fees.

Return & Exchange Policy

Return Window: Within 30 days of delivery
Eligibility: Items must be unused, unopened, and in their original condition and packaging.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us for assistance with a replacement or refund.
Return Instructions: Return instructions will be provided upon request.
Refund Timing: Refund processing times may vary depending on the payment method and logistics provider.

Customer Support

If you have any questions regarding your order or our products, please feel free to contact us.

Email: admin@pdo.co.kr
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (KST)
We aim to respond within 1–2 business days.