FAQ
Got questions? We've got answers. Explore our Frequently Asked Questions to learn more about our products, skincare routines, ingredients, shipping, and more.
Frequently asked questions
Everything you need to know about DearJin, from product
usage to shipping and support.
Are DearJin products suitable for sensitive skin?
Many DearJin products are designed with comfort and daily care in mind.
We recommend reviewing the ingredient list and performing a patch test before first use.
Can I use DearJin products every day?
Yes. Our products are developed to fit naturally into your everyday routine.
Please follow the recommended usage instructions for each product.
How do I choose the right product for me?
Each product is created to support different needs and lifestyles.
Product pages provide detailed descriptions, ingredients, and usage guidance.
Are DearJin products dermatologically tested?
Selected products undergo dermatological testing depending on the product category.
Please refer to individual product pages for specific information.
Do you ship internationally?
International shipping availability varies by destination. Available shipping options will be displayed during checkout.
How can I contact customer support?
Our team is here to help. Please visit the Contact Us page or send us an email and we will respond as soon as possible.
Where are DearJin products made?
Our products are developed and manufactured in South Korea with carefully selected ingredients and quality standards.